Thinking Point; Consistency within Complexity

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Consistency in a critical incident is often lost in the unpredictable actions of others and the infinite number of possible responses by the officer.  

Gathering factual data is the focus; the interview process must be conducted with deep communication skills, i.e., thoughtful open-ended questions, and deep open-minded listening.The interview should be conducted with an understanding of human factors, performance issues, memory, human limitations, and complexity of the evidence.

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Saturday, 25 June 2022